
Meridian exists to measure and reveal demand response performance. The information below clarifies how Meridian should and should not be interpreted or relied upon.
Meridian provides operational intelligence and demand response measurement tools designed to help business owners better understand how their business responds to inbound demand.
Meridian is not a call center, CRM replacement, operational management system, or dispatch service.
Business owners remain fully responsible for the operation of their business including staffing decisions, call handling procedures, scheduling policies, customer communication, and service delivery.
Copyrights: Last Updated March 2026 | Meridian™ | Meridian Legal Disclaimer